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OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions

The Decoder · Matthias Bastian ·

OpenAI is opening up ChatGPT as a business platform: through a new Business Hub, companies can claim their profile, add product data, and track how users interact with them. "Business Agents" let eligible US e-commerce providers talk to customers directly inside ChatGPT. The article OpenAI turns ChatGPT into a…

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